Rivus Fleet Solutions
Streamlining fleet management processes
Client_
In the realm of car fleet management, Rivus, headquartered in the United Kingdom, is responsible for overseeing a fleet of approximately 100,000 commercial vehicles.
The company’s operations encompass various fleet management processes, including repairs, insurance, part replacements, as well as vehicle handovers and pickups. Historically, these processes were managed using several disparate external tools.
Some of these tools operated on-premise, while others followed a Software as a Service (SaaS) model. Despite the diverse toolset, what remained consistent was that Rivus had limited control over hosting locations and interfaces were notably unintuitive.
Project Objective_
Rivus aimed to create an application that would enable licensed automotive workshops to log vehicle service tasks.
The application’s scope also encompassed streamlining billing and reporting processes by integrating with designated systems and facilitating central office team management. Prior to this project, the client possessed only a central office application, lacking a connection to workshops, and employed separate systems for billing (SAGE) and document registration (DMS) along with the fpal gateway.
This resulted in a lack of control over the hosting of fleet management processes (such as repairs, insurance, part replacements, vehicle handovers, and pickups).
Solution Delivered_
Rivus approached us with clearly defined requirements, and we helped select the most effective solutions to ensure their successful implementation.
This process was preceded by a two-month workshop with the client, during which we refined the business requirements together and designed an intuitive user interface.
To simplify fleet management, we developed a tailored solution that partially replaced the previously utilized disparate external tools. Furthermore, we ensured seamless integration of this system with other systems used by Rivus, such as Sage and Willow, while also automating numerous internal processes.
This integration flexibility was maintained with external tool providers, effectively reducing the management platform’s workload.
The subsequent step involved simplifying the environment, automating multiple areas, thereby reducing errors, shortening processing times, and cutting costs.
Considering the pandemic situation, the entire project was executed remotely. All project-related meetings, whether internal, team-oriented, or client-facing, were exclusively conducted using the MS Teams platform.
Technologies and Methodologies_
- Azure DevOps
- Azure Repos
- Azure Integration Services
- Azure SQL
- App Services
- Azure Pipelines
Benefits of the Solution_
- A cloud native solution tailored to your needs
- Empowerment of Workshops to handle submissions independently of the Central Office.
- Accelerated process timeline from submission registration to settlement.
- Reduced engagement of the Central Office team, along with the capability to log work performed by external workshops (partners).
- A modern and user-friendly interface.
Project Team_
- Business Analyst,
- UX/UI Designer,
- Web Developers,
- API/Backend Developers,
- Integration Developers,
- DevOps
