Fast Transformation: How Euvic Modernized Loan Processing for a Major Bank
Overview_
This case study highlights how a leading credit and mortgage institution modernized its loan processing system with Euvic’s expertise.
Facing inefficiencies from a legacy paper-based system, the bank needed to quickly adapt to the demands of remote work while ensuring regulatory compliance.
Euvic delivered a fully digital solution, seamlessly integrated with the bank’s IT systems, allowing for fast implementation and minimal training.
Client_
This major credit and mortgage bond institution is the largest in its region, with a 2017 balance sheet totaling around €14 billion. The bank offers private banking, lending, real estate investment, and project development services throughout France and Germany. The company values economic foresight and a strong commitment to its customers, which are largely small business owners and corporations.
Industry
Banking
Country
Germany
Challenge_
Assessing loan applications for small and mid-sized businesses is core to this banking client. Their legacy, paper-based system created inefficiencies and couldn’t adapt to remote work during COVID-19, leading to major disruptions. The bank needed a fast, secure shift to digital processes, ensuring compatibility with their existing tech infrastructure. Key points include:
- Paper-based burden: Slow, manual workflows for both clients and internal teams.
- Remote work risks: Outdated systems couldn’t support collaboration during the pandemic.
- Diverse user needs: Clients, employees, and management each required tailored access.
- Security compliance: High regulatory standards in the region demanded robust, secure solutions.
- Urgency: The pandemic created urgency and paper-based systems put productivity at risk.
Solution_
To solve the paper-based inefficiencies, Euvic was brought in to develop a fully digital loan management system.
- By outsourcing the engineering work to Euvic, the bank quickly scaled its efforts, tapping into a team of experienced fintech engineers.
- Euvic’s UX experts designed a user-friendly, intuitive workflow that minimized the need for training, allowing the platform to launch swiftly and seamlessly.
- This streamlined solution modernized the bank’s loan processing and empowered users at all levels with a smooth, efficient experience.
Tools & technologies
The Dream Team_
Euvic assigned a dream team with deep fintech experience and an understanding of international banking.
11 team members including UX/UI designers, front- and back-end engineers, business analysts, testers, project managers.
Result_
In just three months, the bank’s new digital loan processing system was up and running.
- Fast implementation: The new system was up and running in just 3 months.
- Regulatory compliance: Fully secure and met all stringent regulatory requirements.
- Seamless integration: Completely compatible with the bank’s core IT systems.
- Boosted efficiency: Dramatically improved loan processing speed and reduced manual effort.
- Long-term impact: Benefits extend beyond the COVID crisis, delivering lasting efficiencies still in place today.