HomeInfrastructure and Maintenance

Improve your business with

Infrastructure and Maintenance

At Euvic, we handle all operational IT facets, encompassing strategy, processes, data, and human resources. Our services extend to the maintenance, support, help desk, security, SAP maintenance and development, and optimization of your hardware and software operations.

Leveraging our state-of-the-art monitoring services, you gain complete oversight over your entire IT infrastructure, whether in traditional data centers or in the evolving landscape of distributed cloud computing.

Case Studies

Turning ideas into reality

Infrastructure and Maintenance services

tailored for your business

IT Infrastructure

IT Security and SOC

  • Providing state-of-the-art IT security measures to safeguard your digital assets, including SOC as a Service: 

    • Continuous monitoring and threat response by our Security Operations Center (SOC) team. 
    • Swift incident response to safeguard your operations. 
    • Flexible escalation to your IT team or administration service as needed. 
    • Dedicated SIEM and SOAR systems for robust security. 
    • Cyclical vulnerability scanning for infrastructure protection. 
    • Secure Microsoft Cloud computing solutions 

IT Infrastructure Monitoring

  • Providing oversight of your IT infrastructure for optimal performance. 

IT Administration

  • Offering management and coordination of your IT operations. 

Servers and Storage

  • Ensuring robust server and storage solutions for your data management. 

Licenses and Software

  • Offering comprehensive software licensing and management solutions. 

Cloud Computing

  • Offering efficient and scalable cloud computing services. 

IT Audit and Consulting

  • Providing expert IT auditing and strategic consulting services. 

Help Desk Remote Technical Support

  • Delivering 24/7 English/multi-language assistance for all your IT needs. 

SAP Maintenance and Development

  • Offering expert maintenance and development services for your SAP systems. 

IT Infrastructure Monitoring Services

Network Device Monitoring

  • Overseeing network devices and internet access. 

  • Guaranteeing communication via SNMP protocol. 

System and Database Performance Monitoring

  • Ensuring resource availability including CPU, memory, and disk usage. 

System Functional Monitoring

  • Verifying that applications fulfill their intended purposes without malfunctions. 

Hardware and Server Availability Monitoring

  • Assessing resource usage for improved capacity planning. 

Site Operation Monitoring

  • Guaranteeing website uptime by continuously monitoring online infrastructure.

Transactional Monitoring

  • Ensuring smooth operation of online services. 

  • Enhancing response time and user experience over time. 

SAP IT

SAP Consultation and Development

  • Collaborating with key users for system concept development. 

  • Designing the IT environment tailored to SAP system needs. 

  • Configuring the system for optimal functionality. 

SAP Implementation and Training

  • Implementing SAP ERP and SAP BW systems. 

  • Training users for proficient use of SAP tools. 

  • Providing post-implementation support. 

SAP User Support Services

  • Offering daily support to SAP users via phone and remote assistance. 

  • Prompt issue resolution and guidance. 

SAP Expert Team

  • A team of high-level SAP experts, database administrators, and engineers. 

  • The expertise of SAP Basis professionals. 

  • A dedicated Help Desk department for round-the-clock assistance. 

SAP Outsourcing

  • Full coverage of all your SAP needs. 

  • Providing expert services on an outsourcing basis. 

  • Ensuring seamless SAP system operation and maintenance. 

Why Euvic? 

01

ISO/IEC 27001

The Euvic IT team operates based on global information security standards, such as:

- ISO / IEC 27000 series,

- ITIL (Information Technology Infrastructure Library),

- NIST (National Institute of Standards and Technology),

- PTES, OWASP methodologies.

We also help clients prepare for the implementation of ISO 27001 and support them during the transition to IT process management.

icon lighbulb
02

End-to-End Operational Visibility

Gain in-depth insights for cost optimization with server capacity tracking, utilization chargeback, real-time security reporting, and comprehensive data analytics.

icon front-and-back-end-dev
03

24/7 Monitoring Services

Benefit from our round-the-clock monitoring services, mitigating the risk of software or hardware failure, and 24/7 English/multi-language assistance for all your IT needs, including Help Desk and Remote Technical Support, ensuring uninterrupted IT operations.

icon digital
04

Proactive Outage Prevention

Leverage our proactive approach to infrastructure monitoring, offering performance insights into your physical and virtual systems, allowing pre-emptive action to avert system failures.

icon-product-design
05

Cost-Effective Automated Services

Based on advanced tools and well-defined processes we can automate IT infrastructure monitoring to a large degree, delivering high-quality service at a competitive price.

icon ai

3-step Engagement Process

01
1. Discovery Consultation

We start by understanding your business, technology stack, and desired outcomes.

icon discovery consultation
02
2. Team Identification

Based on your needs, we identify the most suitable team within Euvic, ensuring the best fit.

icon team identification
03
3. Workshops/Estimation

We analyze your challenges, strategize, and create a comprehensive solution to meet your objectives.

item workshops estimation