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Infrastructure and Maintenance

At Euvic, we handle all operational IT facets, encompassing strategy, processes, data, and human resources. Our services extend to the maintenance, support, help desk, security, SAP maintenance and development, and optimization of your hardware and software operations.

Leveraging our state-of-the-art monitoring services, you gain complete oversight over your entire IT infrastructure, whether in traditional data centers or in the evolving landscape of distributed cloud computing.

Case Studies

Turning ideas into reality

Fast Transformation: How Euvic Modernized Loan Processing for a Major Bank

This case study highlights how a leading credit and mortgage institution modernized its loan processing system with Euvic’s expertise. Facing inefficiencies from a legacy paper-based system, the bank needed to quickly adapt to the demands of remote work while ensuring regulatory compliance. Euvic delivered a fully digital solution, seamlessly integrated with the bank’s IT systems, allowing for fast implementation and minimal training. Key results included:

First-of-its-kind B2B Digital Financial Wellness Prototype

This credit union wanted to capture a greater share of the B2B banking market. Euvic developed a concept for a cutting-edge B2B financial wellness app packed with personalized financial guidance, gamified rewards, and seamless integration with employee benefits. In just six months, Euvic’s Dream Team delivered a sleek, high-fidelity app ready for production.

Euvic Delivers iFunded’s Crowdfunding Commercial Real Estate Platform with 45% Cost Savings, culminating in acquisition

Fintech startup, iFunded, sought to make real estate investments more accessible to Germany’s private and institutional investors through crowdfunding. Facing a tightly regulated German market, iFunded needed a user-friendly and secure platform that would inspire trust and meet stringent regulatory requirements. Within seven months, Euvic minted a new visual identity and delivered a mobile version of the platform and a redesigned marketing website. Positive user feedback highlighted the platform’s simplicity, and iFunded achieved 45% savings in design and development costs. Within 6-months of launch, the platform has funded 18 projects with a total volume of €90 million, raising €18 million in capital.

DNA Payments Portal Redesign Sparks Business Growth and Increased User Satisfaction

DNA Payments, a leading omnichannel payments provider in the UK and EU, needed to transform its portal to improve user experience and attract new customers. Euvic was brought on to redesign the platform, with a focus on UX, UI for the integrated mobile experience. Simplify the platform’s overly complicated UX and UI for greater accessibility and a frictionless payment journey. Rework key user flows based on thoughtful user personas and journeys. Increased new user growth by 18% and cut churn rate by more than half.

Strategic Outsourcing: Euvic Accelerates IronVest’s App Redesign

IronVest, a fintech company specializing in biometric fraud prevention, partnered with Euvic to modernize its consumer application portfolio. Facing rapid growth and tight timelines, IronVest outsourced to Euvic for their fintech expertise and ability to scale. Euvic redeveloped IronVest’s outdated v1 web, mobile apps, and browser extensions, delivering a secure, modern solution that integrated biometric authentication and improved user experience. Migrated outdated technology to modern systems, including React and AWS. Enhanced security features with biometric authentication. Seamlessly transitioned between old and new interfaces, improving UX and branding.

Effortless Integration and Secure Transactions Transform Crypto Assets into Real-World Funds

Euvic developed a robust platform that allows cryptocurrency owners to borrow regular money without needing to sell their assets for a fintech startup. By combining traditional banking practices with modern digital finance, the platform ensures strong security and favorable loan conditions. It enables users to lend or borrow funds using their digital assets, with a straightforward interface that integrates smoothly with any dApp. Delivered in just 4 months, this solution lets users manage their assets, track loans, and earn interest, while allowing the fintech startup client to focus on its core operations.

Infrastructure and Maintenance services

tailored for your business

IT Infrastructure

IT Security and SOC

Providing state-of-the-art IT security measures to safeguard your digital assets, including SOC as a Service:
- Continuous monitoring and threat response by our Security Operations Center (SOC) team.
- Swift incident response to safeguard your operations.
- Flexible escalation to your IT team or administration service as needed.
- Dedicated SIEM and SOAR systems for robust security.
- Cyclical vulnerability scanning for infrastructure protection.
- Secure Microsoft Cloud computing solutions

IT Infrastructure Monitoring

Providing oversight of your IT infrastructure for optimal performance.

IT Administration

Offering management and coordination of your IT operations.

Servers and Storage

Ensuring robust server and storage solutions for your data management.

Licenses and Software

Offering comprehensive software licensing and management solutions.

Cloud Computing

Offering efficient and scalable cloud computing services.

IT Audit and Consulting

Providing expert IT auditing and strategic consulting services.

Help Desk Remote Technical Support

Delivering 24/7 English/multi-language assistance for all your IT needs.

SAP Maintenance and Development

Offering expert maintenance and development services for your SAP systems.

IT Infrastructure Monitoring Services

Network Device Monitoring

Overseeing network devices and internet access.
Guaranteeing communication via SNMP protocol.

System and Database Performance Monitoring

Ensuring resource availability including CPU, memory, and disk usage.

System Functional Monitoring

Verifying that applications fulfill their intended purposes without malfunctions.

Hardware and Server Availability Monitoring

Assessing resource usage for improved capacity planning.

Site Operation Monitoring

Guaranteeing website uptime by continuously monitoring online infrastructure.

Transactional Monitoring

Ensuring smooth operation of online services.
Enhancing response time and user experience over time.

SAP IT

SAP Consultation and Development

Collaborating with key users for system concept development.
Designing the IT environment tailored to SAP system needs.
Configuring the system for optimal functionality.

SAP Implementation and Training

Implementing SAP ERP and SAP BW systems.
Training users for proficient use of SAP tools.
Providing post-implementation support.

SAP User Support Services

Offering daily support to SAP users via phone and remote assistance.
Prompt issue resolution and guidance.

SAP Expert Team

A team of high-level SAP experts, database administrators, and engineers.
The expertise of SAP Basis professionals.
A dedicated Help Desk department for round-the-clock assistance.

SAP Outsourcing

Full coverage of all your SAP needs.
Providing expert services on an outsourcing basis.
Ensuring seamless SAP system operation and maintenance.

Why Euvic?

ISO/IEC 27001

The Euvic IT team operates based on global information security standards, such as:

- ISO / IEC 27000 series,

- ITIL (Information Technology Infrastructure Library),

- NIST (National Institute of Standards and Technology),

- PTES, OWASP methodologies.

We also help clients prepare for the implementation of ISO 27001 and support them during the transition to IT process management.

End-to-End Operational Visibility

Gain in-depth insights for cost optimization with server capacity tracking, utilization chargeback, real-time security reporting, and comprehensive data analytics.

24/7 Monitoring Services

Benefit from our round-the-clock monitoring services, mitigating the risk of software or hardware failure, and 24/7 English/multi-language assistance for all your IT needs, including Help Desk and Remote Technical Support, ensuring uninterrupted IT operations.

Proactive Outage Prevention

Leverage our proactive approach to infrastructure monitoring, offering performance insights into your physical and virtual systems, allowing pre-emptive action to avert system failures.

Cost-Effective Automated Services

Based on advanced tools and well-defined processes we can automate IT infrastructure monitoring to a large degree, delivering high-quality service at a competitive price.

3-step Engagement Process

1. Discovery Consultation

We start by understanding your business, technology stack, and desired outcomes.

2. Team Identification

Based on your needs, we identify the most suitable team within Euvic, ensuring the best fit.

3. Workshops/Estimation

We analyze your challenges, strategize, and create a comprehensive solution to meet your objectives.