Enhancing Employee Engagement with a New Intranet Solution
Tempest Security AB is a full-service provider of high-quality security and surveillance services, with a focus on service-intensive environments.
Client:
Tempest Security AB
Industry:
Security Services
Services:
Platform
Team:
-
Background
Tempest offers tailor-made security solutions and has assignments in both the public and private sectors. Their main market is Sweden, but Tempest is also present in Norway, Finland, the UK, Germany, and Turkey through the acquired companies I-CRC and Gothia Protection Group.
Challenge
Tempest Security AB faced the challenge of increasing communication with all employees in a simple and cost-effective way. Communication was performed mainly through email. Tempest lacked the ability to easily reach out to everyone in the group. Many of the employees are in their first job at Tempest, and therefore the HR department and managers needed to spend many hours on communication and explaining the pay scale and other HR-related issues to the employees. Tempest wanted a solution that could embrace the communication challenge and also make internal career paths more visible.
Solution
The solution to Tempest’s challenges is a new intranet. Through workshops, Euvic worked together with Tempest Security AB to determine how the intranet would take shape and what features would be needed to fulfill the purpose of their custom intranet. The platform should be a way to communicate with everyone in the company whether they are in the office, at home, or out in the field. The focus has been placed on HR-related FAQs as well as examples of pay slips with clear explanations. Internal jobs and information about courses are clearly visible as Tempest has been given a simple automatic registration flow. Employees can also access the calendar to keep up to date with important events. The intranet also includes a simple forum where all employees can chat and share information, thoughts, and questions.
Summary
With good cooperation and communication between Tempest and Euvic, the project was completed within two months. Now, all Tempest employees can easily search for the needed information and to keep up to date with what is happening within the organization.
Cooperation with Euvic has been excellent. Euvic has acted as a sounding board for ideas as well as for execution. With a close dialogue and with ongoing and reconciliations, we have an intranet that fulfils many functions and serves as a communication channel as well as a "self service" hub and culture builder for the company's almost 1000 employees. Euvic is a partner that is very responsive in its dialogue with me as a customer and I have great confidence in its people and their expertise.
Marie Rosenquist Berthold
Former head of HR at Tempest
